Amazon Wedding Registry
| Web-monitoring software gathers data on kid chats |
|
|
|
| Written by Craig Harrison | |||
| Saturday, 05 September 2009 08:55 | |||
|
82
Bump it!
Software sold under the Sentry and FamilySafe brands can read private chats conducted through Yahoo, MSN, AOL and other services, and send back data on what kids are saying about such things as movies, music or video games. The information is then offered to businesses seeking ways to tailor their marketing messages to kids. "This scares me more than anything I have seen using monitoring technology," said Parry Aftab, a child-safety advocate. "You don't put children's personal information at risk." The company that sells the software insists it is not putting kids' information at risk, since the program does not record children's names or addresses. But the software knows how old they are because parents customize its features to be more or less permissive, depending on age. Five other makers of parental-control software contacted by The Associated Press, including McAfee Inc. and Symantec Corp., said they do not sell chat data to advertisers. One competitor, CyberPatrol LLC, said it would never consider such an arrangement. "That's pretty much confidential information," said Barbara Rose, the company's vice president of marketing. "As a parent, I would have a problem with them targeting youngsters." The software brands in question are developed by EchoMetrix Inc., a company based in Syosset, N.Y. In June, EchoMetrix unveiled a separate data-mining service called Pulse that taps into the data gathered by Sentry software to give businesses a glimpse of youth chatter online. While other services read publicly available teen chatter, Pulse also can read private chats. It gathers information from instant messages, blogs, social networking sites, forums and chat rooms. EchoMetrix CEO Jeff Greene said the company complies with U.S. privacy laws and does not collect any identifiable information. "We never know the name of the kid — it's bobby37 on the house computer," Greene said. What Pulse will reveal is how "bobby37" and other teens feel about upcoming movies, computer games or clothing trends. Such information can help advertisers craft their marketing messages as buzz builds about a product. Days before "Harry Potter and the Half-Blood Prince" opened in theaters on July 15, teen chatter about the movie spiked across the Internet with largely positive reactions. "Cool" popped up as one of the most heavily used words in teen chats, blogs, forums and on Twitter. The upbeat comments gathered by Pulse foreshadowed a strong opening for the Warner Bros. film. Parents who don't want the company to share their child's information to businesses can check a box to opt out. But that option can be found only by visiting the company's Web site, accessible through a control panel that appears after the program has been installed. It was not in the agreement contained in the Sentry Total Home Protection program The Associated Press downloaded and installed Friday. According to the agreement, the software passes along data to "trusted partners." Confidentiality agreements prohibit those clients from sharing the information with others. In recognition of federal privacy laws that restrict the collection of data on kids under 13, the agreement states that the company has "a parent's permission to share the information if the user is a child under age 13." Tech site CNet ranks the EchoMetrix software as one of the three best for parental control. Sales figures were not available. The Sentry and FamilySafe brands include parental-control software such as Sentry Total Family Protection, Sentry Basic, Sentry Lite and FamilySafe (SentryPC is made by a different company and has no ties with EchoMetrix). The Lite version is free. Others range from $20 to download and $10 a year for monitoring, to about $48 a year, divided into monthly payments. The same company also offers software under the brands of partner entities, such as AmberWatch Lookout. AmberWatch Foundation, a child-protection nonprofit group that licenses its brand to EchoMetrix, said information gathered through the AmberWatch-branded software is not shared with advertisers. Practically speaking, few people ever read the fine print before they click on a button to agree to the licensing agreement. "Unless it's upfront in neon letters, parents don't know," Aftab said. EchoMetrix, formerly known as SearchHelp, said companies that have tested the chat data using Pulse include News Corp.'s Fox Broadcasting and Dreamworks SKG Inc. Viacom Inc.'s Paramount Pictures recently signed on. None of those companies would comment when contacted by the AP. EchoMetrix has been losing money. Its liabilities exceeded its assets by nearly $25 million as of June 30, according to a regulatory filing that said there is "substantial doubt about the company's ability to continue as a going concern." To get the marketing data, companies put in keywords, such as the name of a new product, and specify a date range, into Pulse. They get a "word cloud" display of the most commonly used words, as well as snippets of actual chats. Pulse can slice data by age groups, region and even the instant-messaging program used. Pulse also tracked buzz for Microsoft Corp.'s "Natal," a forthcoming Xbox motion-sensor device that replaces the traditional button-based controller. Microsoft is not a client of Pulse, but EchoMetrix used "Natal" to illustrate how its data can benefit marketers. Greene said children's conversations about Natal were focused on its price and availability, which suggested that Microsoft should assure teens that there will be enough stock and that ordering ahead can lock in a price. Competing data-mining companies such as J.D. Power Web Intelligence, a unit of quality ratings firm J.D. Power and Associates, also trolls the Internet for consumer chats. But Vice President Chase Parker said the company does not read any data that's password-protected, such as the instant message sessions that EchoMetrix collects for advertisers. Suresh Vittal, principal analyst at Forrester Research, said EchoMetrix might have to make its disclosures more apparent to parents. "Are we in the safeguarding-the-children business or are we in the business of selling data to other people?" he said. If it's the latter, "it should all be done transparently and with the knowledge of the customer."
|
|||
| Last Updated on Saturday, 05 September 2009 09:02 |
1.Pa. man fires cannon, hits neighbor's house
UNIONTOWN, Pa. – A Pennsylvania history buff who recreates firearms from old wars accidentally fired a 2-pound cannonball through the wall of his neighbor's home. William Maser, 54, fired a cannonball Wednesday evening outside his home in Georges Township that ricocheted and hit a house 400 yards away. The cannonball, about two inches in diameter, smashed through a window and a wall before landing in a closet. Authorities said nobody was hurt. State police charged Maser with reckless endangerment, criminal mischief and disorderly conduct. No one answered the phone Friday at Maser's home. He told WPXI-TV recreating 19th century cannons is a longtime hobby. He said he is sorry and he will stop shooting them on his property, about 35 miles southeast of Pittsburgh.Astronauts try to work out kinks in urine machine
Astronauts try to work out kinks in urine machine HOUSTON - Astronauts hope they have a solution for getting a pivotal piece of equipment working so it can convert urine and sweat into drinkable water and allow the international space station to grow to six crew members.
Five Ways To Write Your Own Paycheck
Who wouldn't want to add an extra digit to their paycheck every month? If you're in the right job, you can. Independent and commissioned workers decide what's on their paycheck by working harder or more hours. Find out how you can land a job where performance truly pays off.
- Sales Representative
Sales representatives earn both a salary and a commission based on how much they sell. Commissions vary, but typically amount to 15 to 20 percent of total earnings. And the sky's the limit: if the sales numbers take off, so does the rep's paycheck. The U.S. Department of Labor reports a $60,190 average for sales representative earnings, and $76,460 for scientific or technical sales reps. But these numbers don't tell the real story: sales reps can double or triple their base salary if they back a lucrative product.
See Full Story
Top Technology At Border
SAN DIEGO - New technology at the nation's busiest border crossing can read chip-enabled travel documents up to 30 feet from an inspection booth, promising shorter waits but raising concerns about targeting by computer hackers.
Video On Demand
Coming Soon To UpCloseUSA
We are adding all new sections to UpCloseUSA
Music Section which will provide music reviews, downloadable music files, and coupons saving you $$$ on your next music purchase.
TV Guide that provides an in-depth look at the hottest and not so hot television programming. Our TV Guide is HERE! Click the Image to be redirected.
We need WRITERS to cover TRAVEL, SPORTS, PEOPLE, THINGS TO DO and MUSIC! Interested? Send email to our editor.
Writers Wanted
Send a email to Editor@UpCloseUSA.com
We also need writers to cover SPORTS, PEOPLE PLACES and THINGS to DO, MUSIC and TELEVISION.
Experience not necessary.
MMs
Writers Wanted
Do you have an eye for a story? UpCloseUSA.com is looking for writers who can offer seat grabbing articles on Travel, Sightseeing, Entertainment and Sports. If you are interested please drop us a line -- mailto:editor@upcloseusa.com Must Have Camcoders
For The Infant Traveler
Travelocity
City Sights NY Advertisement
Altrec.com Outdoors Advertisement
Budget Car Rental Advertisement
Rocky Mountain Advertisement
Beaches Wonderful Fall Events
History Magazine & Free Gift
Discount Vacations
Budget Advertisement
National Geographic
Carbon Frendly
Click & Kids Advertisement
World Wide Golf Shops Advertisement
Golf Balls Choose from brand name golf balls, personalized quality golf balls, practice balls and more.Google Chrome Webbrowser
For the Fastest browser get Google Chrome http://www.google.com/chromeNASA Image Of The Day
| Ushering in the Future | ||
![]() | ||
| Dr. Werhner von Braun, Marshall Space Flight Center's first director, points out a detail regarding the first stage of the Saturn rocket to President Dwight D. Eisenhower. President Eisenhower was at Marshall to participate in the Center's dedication ceremony, Sept. 8, 1960. Image Credit: NASA... | ||
| 10 Sep 2010 | ||
| 800x600 | 1024x768 | Large |
US Travel News
Yahoo Links
People In The News

Earn $$$ As A Writer
UpClose Publication Inc. is looking for detail oriented, super-accurate, savvy Writers to work as independent contractors. We are looking for multi talented freelance writers to be team players that are able to produce quality content in short time frames. We operate a growing Internet News Agency that covers destinations throughout the USA. Jobs at UpCloseUSA.com are primarily a telecommuting position. A Writer will be adding content to our website and working with our website team to grow our destinations. We want to work with great people who are able to follow directions while working independently, and who have a keen sense of accuracy and attention to detail. The writer will have some marketing savvy to understand what articles what would appeal to online readers, a fair to good knowledge of Search Engines, Keywords, and an understanding of search engine marketing. Requirements to become a Writer for UpClose Publications, Inc:
• Applicants must have a personal computer with Microsoft Excel, Word and a reliable internet connection.
• Excellent command of the English language. • Very good grammar and knowledge of basic geography.
• Travel, Sports, Movie, Television, Product Reviews and People Interviewing experience is helpful, but not necessary.
• Strong attention to detail.
• Data entry experience and internet research skills.
• Ability to prioritize tasks and be flexible.
• Make edits with a quick turn around. If interested send email to Editor@upcloseusa.com
Student Discounts
Quote of the Day
Outdoor Equipment
Add To Social Blog












Parents who install a leading brand of software to monitor their kids' online activities may be unwittingly allowing the company to read their children's chat messages — and sell the marketing data gathered.





